The Amazon-Walmart-Alibaba battle is no longer focused on China. Now, it’s all about India as these three firms go head to head in the second-most-populous country on earth. In just the past week, Amazon has become the first foreign e-commerce… Continue Reading
Retailers have finally started to scale back liberal return policies in the face of a litany of abuses by customers. Although there are many legitimate reasons for returns—including receipt of a damaged product, the wrong item or a product that… Continue Reading
Amazon wowed analysts and investors last week with a dramatic earnings beat on the back of remarkable fourth-quarter sales growth of 38%. Amazon provides updates on sales in specific international markets only when it reports its full-year results, as it… Continue Reading
On January 22, Amazon finally opened its unstaffed, cashless Amazon Go retail store to the public, and long lines of consumers queued up to get a glimpse of the future of retail. The store achieves its cashier-free magic by relying… Continue Reading
Seven months after launching in the US, Lidl is slowing its store-opening program dramatically. This year, it will open just 20 US new stores, according to a January 18 report by German trade publication Manager Magazin. Klaus Gehrig, the CEO… Continue Reading
Walmart did not enjoy the positive headlines for very long this past Thursday. Shortly after the company announced that it will be pushing up its hourly wages, boosting parental leave benefits and handing out bonuses to most store-based staff at… Continue Reading
Kohl’s was among the retailers that wowed analysts and commentators this week when it reported a very strong increase in sales for November and December: comparable sales and total sales were both up 6.9%, the retailer’s strongest quarterly comp in… Continue Reading
Here we are again, at the outset of a brand new year that’s full of promise. Many of us have made New Year’s resolutions to exercise more, save money or make improvements in other areas of our lives and, whether… Continue Reading
Although the major holiday shopping days—Black Friday, Cyber Monday and Super Saturday—are now behind us, retail activity is continuing at a healthy pace. Mastercard SpendingPulse reported that holiday sales increased by a healthy 4.9% this year, exceeding most forecasts, and… Continue Reading
As retail’s foundations shifted in 2017, legacy retailers sought out collaborations designed to drive shopper traffic, build their appeal to demographics such as millennials and maximize the value of their real estate holdings. This trend was particularly apparent in the… Continue Reading