returns – Deborah Weinswig

Reviewing the Landscape of Startups Tackling the Retail Returns Problem

Posted on March 22, 2018 by Deborah Weinswig

As e-commerce continues to grow, so, too, does the range of services designed to tackle returns, one of the biggest headaches that comes with online retail. American consumers returned approximately $351 billion of merchandise bought offline and online last year,… Continue Reading →

Fewer Happy Returns in Retail Land as Companies Tighten Generous Return Policies

Posted on February 16, 2018 by Deborah Weinswig

Retailers have finally started to scale back liberal return policies in the face of a litany of abuses by customers. Although there are many legitimate reasons for returns—including receipt of a damaged product, the wrong item or a product that… Continue Reading →