Amazon’s Key Service Now Delivers Packages Inside Your Home or the Trunk of Your Car

Amazon has long led the way in developing innovative package delivery services. The company originally made free, two-day shipping table stakes for e-commerce companies, and then upped the ante by offering one- and two-hour delivery for Prime members through Amazon… Continue Reading

Amazon Finally Opens Its Amazon Go Store…in a Changed, Crowded World

On January 22, Amazon finally opened its unstaffed, cashless Amazon Go retail store to the public, and long lines of consumers queued up to get a glimpse of the future of retail. The store achieves its cashier-free magic by relying… Continue Reading

CES 2018 Wrap-Up: Lots of Nice Toys, but No Killer Apps This Year

The FGRT team attended this year’s CES trade show in Las Vegas last week. From the preshow press days through the final day of exhibits, it was, as usual, a whirlwind experience. There seemed to be no new killer apps… Continue Reading

As the World (Re)turns: Returning Stuff Is a Whole Lot Easier than It Used to Be

In the ancient days, before e-commerce, when you wanted to return something, you had to go back to the store where you bought it (if you bought it in a store) or wait in line at the post office, if… Continue Reading

Our Top Digital Retail Trends for the Holiday Season

This holiday season will see digital channels capture more spending, digital devices play a greater role in the shopping process and digital assistants help more shoppers. Here, we share our top trends in digital retailing for this holiday season. US… Continue Reading

Facial Recognition: Coming Soon to a Smartphone Near You

Source: istockphoto.com

Facial recognition has long been the stuff of science fiction, with books and movies including scenes of facial or retinal scans being used to identify entrants to sensitive military complexes. The technology has also been used for certain niche purposes… Continue Reading

Six Trends From the Consumer Electronic Show (CES) 2017

The Fung Global Retail & Technology team recently attended the 50th annual CES trade show in Las Vegas. Originally a trade show for televisions, radios and phonographs, CES has evolved into the world’s largest consumer electronics showcase, drawing more than… Continue Reading