There Is Much We Can Learn from Retail in China

Shopping is different in China. There, it’s an integral part of social conversations, and it’s not uncommon for people to show each other what’s in their digital shopping carts at dinners and other gatherings. Online, Chinese retailers offer shoppers a… Continue Reading

Tired of Your Old Jeans? Recycle ’Em!

US retailer Target just announced that for a two-week period (March 11–24), customers in the Pacific Northwest can drop off any kind of denim jeans at its stores and receive a coupon good for 20% off a new pair of… Continue Reading

Sam’s Club Is Closing One-Tenth of Its Stores and Converting 12 to E-Commerce Hubs: Proof That Store Closures Have Become Respectable?

Walmart did not enjoy the positive headlines for very long this past Thursday. Shortly after the company announced that it will be pushing up its hourly wages, boosting parental leave benefits and handing out bonuses to most store-based staff at… Continue Reading

Happy Holidays (and Many Happy Returns)!

Although the major holiday shopping days—Black Friday, Cyber Monday and Super Saturday—are now behind us, retail activity is continuing at a healthy pace. Mastercard SpendingPulse reported that holiday sales increased by a healthy 4.9% this year, exceeding most forecasts, and… Continue Reading

As the World (Re)turns: Returning Stuff Is a Whole Lot Easier than It Used to Be

In the ancient days, before e-commerce, when you wanted to return something, you had to go back to the store where you bought it (if you bought it in a store) or wait in line at the post office, if… Continue Reading

Walmart and JD.com Strengthen Partnership and Launch New 8/8 Shopping Festival

The past week brought news that Walmart and JD.com, China’s largest e-commerce company by revenue, are expanding the strategic partnership they formed last year. One element of this is the launch of a new shopping event—the JD-Walmart 8/8 omnichannel shopping… Continue Reading

Amazon Is Playing Its Part in Changing the Back-to-School Shopping Season

Economic conditions look good for back-to-school spending this year—unemployment is low, consumer confidence is at a 16-year high, housing prices have risen and gas prices remain low—leading to healthy forecasts for shopping this season. Fung Global Retail & Technology expects… Continue Reading

Reviewing WeChat, a Communication, Connection and Commerce Ecosystem with Almost a Billion Users

We recently attended the Rise 2017 Conference in Hong Kong, which is one of the largest technology conferences in Asia. The event featured a talk by Stephen Wang from Tencent, which owns the WeChat mobile app. Wang gave an overview… Continue Reading