Retail loyalty programs have a long history in the US. According to rewards program solutions company Smile.io, these programs started in the 18th century, when retailers would give customers copper tokens that could be redeemed for future purchases. Starting in… Continue Reading
In recent months, Walmart has made a flurry of innovations and acquisitions as it seeks to strengthen its multichannel offering and ultimately compete more strongly against Amazon. Walmart acquired Internet pure-play retailer Jet.com in September 2016, online outdoor retailer Moosejaw… Continue Reading
The Fung Global Retail & Technology team recently visited the newly opened Amazon Books location at The Shops at Columbus Circle in New York City. This is Amazon’s seventh bookstore, and follows store openings in California, Illinois, Massachusetts, Oregon and… Continue Reading
Last week, Amazon reduced its minimum purchase to $25 for free shipping, following Walmart’s reduction of its minimum purchase to $35 and Target’s raising of its free-shipping minimum to $35 from $25, following Amazon’s reduction of its minimum purchase to… Continue Reading
Australia is next on the list to get the Amazon treatment. The online giant has finally confirmed long-standing rumors that it will launch a full offering in the Australian market, although it has not specified when. In March and April… Continue Reading
Last week, the Fung Global Retail & Technology team attended the 2017 National Association of Chain Drug Stores (NACDS) Annual Meeting in Scottsdale, Arizona. Below are our key takeaways from the event. 1. The Store of the Future Will Build a… Continue Reading