US Retailers Walmart and Kroger Are Taking the E-Commerce Battle Overseas

Shopping cart icon with lines pointing on different places around the globe, online shopping concept

Over the last couple of weeks, there have been significant announcements of US retailers acquiring and divesting properties in regions outside the US. These actions likely represent the latest moves by the retailers to gain a foothold to compete against… Continue Reading

The Amazon-Walmart Delivery Wars Continue with Lockers, Pickup Towers and In-Home Delivery

Paris: Amazon locker orange delivery package locker at dusk - Amazon Locker is a self-service parcel delivery service offered by online retailer Amazon.com.

Amazon and Walmart continue to one-up each other in delivery and collection, offering new and innovative ways for customers to receive their orders. Amazon customers can retrieve orders from lockers or choose one- or two-hour delivery in many markets. Amazon… Continue Reading

Sam’s Club Is Closing One-Tenth of Its Stores and Converting 12 to E-Commerce Hubs: Proof That Store Closures Have Become Respectable?

Walmart

Walmart did not enjoy the positive headlines for very long this past Thursday. Shortly after the company announced that it will be pushing up its hourly wages, boosting parental leave benefits and handing out bonuses to most store-based staff at… Continue Reading

New Year Preview: 2018 Is Likely to Look a Lot Like 2017

2017 to 2018

Here we are again, at the outset of a brand new year that’s full of promise. Many of us have made New Year’s resolutions to exercise more, save money or make improvements in other areas of our lives and, whether… Continue Reading

Channel Swaps: Walmart Online vs. Amazon Offline

Walmart Truck

Walmart versus Amazon is perhaps the biggest retail battle of our times—and Amazon’s encroachment into brick-and-mortar grocery retailing with its Whole Foods Market acquisition has only heightened the competition. Coincidentally, both of these retail giants have recently made the unusual… Continue Reading

As the World (Re)turns: Returning Stuff Is a Whole Lot Easier than It Used to Be

red mailbox on cartons. 3d illustration

In the ancient days, before e-commerce, when you wanted to return something, you had to go back to the store where you bought it (if you bought it in a store) or wait in line at the post office, if… Continue Reading

Our Top Digital Retail Trends for the Holiday Season

Woman using smartphone with blank screen, festive trumpery frame. Christmas gift search, online shopping, seasonal discounts and sale concept

This holiday season will see digital channels capture more spending, digital devices play a greater role in the shopping process and digital assistants help more shoppers. Here, we share our top trends in digital retailing for this holiday season. US… Continue Reading

Walmart and JD.com Strengthen Partnership and Launch New 8/8 Shopping Festival

The past week brought news that Walmart and JD.com, China’s largest e-commerce company by revenue, are expanding the strategic partnership they formed last year. One element of this is the launch of a new shopping event—the JD-Walmart 8/8 omnichannel shopping… Continue Reading

Walmart Rapidly Evolves Its E-Commerce Offering

Walmart Shareholder Meeting with Source

In recent months, Walmart has made a flurry of innovations and acquisitions as it seeks to strengthen its multichannel offering and ultimately compete more strongly against Amazon. Walmart acquired Internet pure-play retailer Jet.com in September 2016, online outdoor retailer Moosejaw… Continue Reading