Our Top Digital Retail Trends for the Holiday Season

Woman using smartphone with blank screen, festive trumpery frame. Christmas gift search, online shopping, seasonal discounts and sale concept

This holiday season will see digital channels capture more spending, digital devices play a greater role in the shopping process and digital assistants help more shoppers. Here, we share our top trends in digital retailing for this holiday season. US… Continue Reading

The Intelligent Voice Appliance Market Is Getting Quite Crowded

In the beginning, there was Siri. The groundbreaking voice assistant only worked with recent-model iPhones, however, and its imperfect voice recognition led it to be the object of many a joke and cartoon. Siri’s wake saw additional assistants from other… Continue Reading

How Can Brick and Mortar Stores Steal Back Shoppers From Amazon This Holiday Season?

holidays, x-mas, sale and people concept - happy young asian woman in winter clothes with shopping bags over christmas tree lights background

    In the battle against e-commerce—and especially against e-commerce behemoth Amazon—long-standing brick-and-mortar retailers are often urged to differentiate themselves by offering exclusive product and quality experiences. But what will actually drive shoppers to physical stores this coming holiday season?… Continue Reading

Amazon Is Making Big Changes at Whole Foods Market and Creating Waves in Grocery

Different food in paper bag on wooden background, close up. Grocery shopping concept, top view

On August 28—the day Amazon closed its $13.7 billion acquisition of Whole Foods Market—subtle changes were already evident in Whole Foods stores, where recently installed display pyramids offered Amazon’s Echo and Dot intelligent connected devices. On the closing date, Whole… Continue Reading

Amazon Pushes Further into Fashion in Europe

Stuttgart, Germany - September 23, 2012: Woman receiving a parcel by Amazon.com delivered by the mailman in front of her flat on September 23, 2012 in Stuttgart, Germany. Amazon.com is delivering thousands of parcels every day to German households.

Amazon Pushes Further into Fashion in Europe This week, Amazon officially launched its first fashion private label that is designed in Europe specifically for European shoppers. The Find brand launched with a flurry of press coverage as well as an… Continue Reading

Facial Recognition: Coming Soon to a Smartphone Near You

Source: istockphoto.com

Facial recognition has long been the stuff of science fiction, with books and movies including scenes of facial or retinal scans being used to identify entrants to sensitive military complexes. The technology has also been used for certain niche purposes… Continue Reading

Walmart and JD.com Strengthen Partnership and Launch New 8/8 Shopping Festival

The past week brought news that Walmart and JD.com, China’s largest e-commerce company by revenue, are expanding the strategic partnership they formed last year. One element of this is the launch of a new shopping event—the JD-Walmart 8/8 omnichannel shopping… Continue Reading

Amazon Is Playing Its Part in Changing the Back-to-School Shopping Season

high-angle shot of a rustic wooden table with some pencils and markers and a chalkboard with the text back to school written in it, with a filter effect

Economic conditions look good for back-to-school spending this year—unemployment is low, consumer confidence is at a 16-year high, housing prices have risen and gas prices remain low—leading to healthy forecasts for shopping this season. Fung Global Retail & Technology expects… Continue Reading

Reviewing WeChat, a Communication, Connection and Commerce Ecosystem with Almost a Billion Users

Shenzhen, China - December 30 2013: Emergence of Chinese Social Media and the rise of WeChat from Tencent in competing with Facebook.

We recently attended the Rise 2017 Conference in Hong Kong, which is one of the largest technology conferences in Asia. The event featured a talk by Stephen Wang from Tencent, which owns the WeChat mobile app. Wang gave an overview… Continue Reading

Prime Day’s Importance Lies in Driving Reconsideration, Not Just Sales

Hagerstown, MD, USA - May 29, 2015: Image of an Amazon packages. Amazon is an online company and is the largest retailer in the world.

This week saw Amazon offer up its third annual Prime Day—a feast of special offers available exclusively to Amazon Prime members. By the time this is published, many readers will have seen a slew of statistics on the sales values… Continue Reading