US Retailers Walmart and Kroger Are Taking the E-Commerce Battle Overseas

Over the last couple of weeks, there have been significant announcements of US retailers acquiring and divesting properties in regions outside the US. These actions likely represent the latest ecommerce moves by the retailers to gain a foothold to compete… Continue Reading

Loyalty Programs Are About More than Just Loyalty (Hint: It Is the Data!)

Taipei, Taiwan - March 7, 2012: starbucks coffee shop in Taipei station front metro mall. It's the most popular coffee shop in Taiwan.

Retail loyalty programs have a long history in the US. According to rewards program solutions company Smile.io, these programs started in the 18th century, when retailers would give customers copper tokens that could be redeemed for future purchases. Starting in… Continue Reading