CES 2018 Wrap-Up: Lots of Nice Toys, but No Killer Apps This Year

Volkswagen selects Nvidia to infuse AI into future vehicle lineup

The FGRT team attended this year’s CES trade show in Las Vegas last week. From the preshow press days through the final day of exhibits, it was, as usual, a whirlwind experience. There seemed to be no new killer apps… Continue Reading

Reviewing Retail in 2017, Part 2: Collaborations

Source: istockphoto

As retail’s foundations shifted in 2017, legacy retailers sought out collaborations designed to drive shopper traffic, build their appeal to demographics such as millennials and maximize the value of their real estate holdings. This trend was particularly apparent in the… Continue Reading

Reviewing Retail in 2017, Part 1: Mergers, Acquisitions and Investments

Source: Istockphoto

2017 was a more eventful year in retail than many probably expected. This week and next, we will review the year, and consider what its developments tell us about the state of the sector and the strategies retailers are adopting… Continue Reading

“Will that Be Cash, Credit, WeChat Pay or Alipay?”

Mobile commerce

Some 40 years ago, American Express told its credit card holders, “Don’t leave home without it.” If that famous ad campaign were created today, it would likely refer to users’ smartphones, not their credit cards. That is because electronic payment… Continue Reading

Alibaba Shattered Singles’ Day Records Again in 2017—Here’s How

Alibaba’s 11.11 Countdown Gala in Shanghai, China
Source: FGRT

Singles’ Day, November 11, is the biggest online shopping day in the world. The holiday was originally created in the 1990s by Chinese college students who wanted to celebrate their single status. In 2009, Alibaba used the idea to market… Continue Reading

Reviewing WeChat, a Communication, Connection and Commerce Ecosystem with Almost a Billion Users

Shenzhen, China - December 30 2013: Emergence of Chinese Social Media and the rise of WeChat from Tencent in competing with Facebook.

We recently attended the Rise 2017 Conference in Hong Kong, which is one of the largest technology conferences in Asia. The event featured a talk by Stephen Wang from Tencent, which owns the WeChat mobile app. Wang gave an overview… Continue Reading

Thoughts on Voice Technology, Artificial Intelligence and Drones in Retail

Drone silhouette flying above Paris city panorama in sunset

Voice technology, artificial intelligence (AI) and delivery drones have been at the forefront of our conversations with retailers in the past week. Chinese e-commerce giant JD.com this week announced that it is planning to build China’s largest drone logistics network.… Continue Reading