The Amazon-Walmart Delivery Wars Continue with Lockers, Pickup Towers and In-Home Delivery

Paris: Amazon locker orange delivery package locker at dusk - Amazon Locker is a self-service parcel delivery service offered by online retailer Amazon.com.

Amazon and Walmart continue to one-up each other in delivery and collection, offering new and innovative ways for customers to receive their orders. Amazon customers can retrieve orders from lockers or choose one- or two-hour delivery in many markets. Amazon… Continue Reading

Brick-and-Mortar Looks Set to Lead the Battle for Millennial, Multichannel Grocery Shoppers

Groceries on black board with drawn shopping cart

The battle for online grocery shoppers is intensifying. Last week, Jet.com appointed Simon Belsham, a veteran of the UK online grocery industry, as President, signaling a further commitment to grocery by Jet and, in turn, a heightening of competition in… Continue Reading

Tired of Your Old Jeans? Recycle ’Em!

lot of blue jeans isolated on white background

US retailer Target just announced that for a two-week period (March 11–24), customers in the Pacific Northwest can drop off any kind of denim jeans at its stores and receive a coupon good for 20% off a new pair of… Continue Reading

Kohl’s and Aldi Enter a Unique Partnership

Indianapolis - Circa June 2017: Aldi Discount Supermarket. Aldi sells a range of grocery items, including produce, meat & dairy, at discount prices IX

Last week, Kohl’s announced that it would be slimming down 12 of its stores and that, as part of a pilot program, 5–10 of those stores will carve out space for separate, adjoining stores that will be leased to grocery… Continue Reading

It’s All About India as Amazon, Walmart and Alibaba Go Head to Head

amazon boxes2

The Amazon-Walmart-Alibaba battle is no longer focused on China. Now, it’s all about India as these three firms go head to head in the second-most-populous country on earth. In just the past week, Amazon has become the first foreign e-commerce… Continue Reading

Fewer Happy Returns in Retail Land as Companies Tighten Generous Return Policies

Vintage leather and rubber winter snow or rain boots. Studio shot on a gray background.

Retailers have finally started to scale back liberal return policies in the face of a litany of abuses by customers. Although there are many legitimate reasons for returns—including receipt of a damaged product, the wrong item or a product that… Continue Reading

Taking a Dive into Amazon’s 2017 Metrics

Chiang Mai, Thailand - April 26, 2016: man hand holding screen shot of Amazon application showing on Asus Zenfone 2 mobile phone. Amazon is an American international electronic commerce company.

Amazon wowed analysts and investors last week with a dramatic earnings beat on the back of remarkable fourth-quarter sales growth of 38%. Amazon provides updates on sales in specific international markets only when it reports its full-year results, as it… Continue Reading

Lidl Pulls Back on US Openings, Opts for Different Store Formats

Lidl Image

Seven months after launching in the US, Lidl is slowing its store-opening program dramatically. This year, it will open just 20 US new stores, according to a January 18 report by German trade publication Manager Magazin. Klaus Gehrig, the CEO… Continue Reading

New Year Preview: 2018 Is Likely to Look a Lot Like 2017

2017 to 2018

Here we are again, at the outset of a brand new year that’s full of promise. Many of us have made New Year’s resolutions to exercise more, save money or make improvements in other areas of our lives and, whether… Continue Reading

Happy Holidays (and Many Happy Returns)!

Winter Shoppers

Although the major holiday shopping days—Black Friday, Cyber Monday and Super Saturday—are now behind us, retail activity is continuing at a healthy pace. Mastercard SpendingPulse reported that holiday sales increased by a healthy 4.9% this year, exceeding most forecasts, and… Continue Reading