Our Top Digital Retail Trends for the Holiday Season

Woman using smartphone with blank screen, festive trumpery frame. Christmas gift search, online shopping, seasonal discounts and sale concept

This holiday season will see digital channels capture more spending, digital devices play a greater role in the shopping process and digital assistants help more shoppers. Here, we share our top trends in digital retailing for this holiday season. US… Continue Reading

The Intelligent Voice Appliance Market Is Getting Quite Crowded

In the beginning, there was Siri. The groundbreaking voice assistant only worked with recent-model iPhones, however, and its imperfect voice recognition led it to be the object of many a joke and cartoon. Siri’s wake saw additional assistants from other… Continue Reading

The New iPhones Are Here: Should You Buy the 8 Now, or Wait for the X in November?

Iphone 8 Photo

This week, Apple launched not one long-anticipated new iPhone—but two—whose specifications fell generally in line with rumors and industry watchers’ expectations. There is such a large number of partners and suppliers involved in the creation of any new generation of… Continue Reading

Facial Recognition: Coming Soon to a Smartphone Near You

Source: istockphoto.com

Facial recognition has long been the stuff of science fiction, with books and movies including scenes of facial or retinal scans being used to identify entrants to sensitive military complexes. The technology has also been used for certain niche purposes… Continue Reading

Walmart and JD.com Strengthen Partnership and Launch New 8/8 Shopping Festival

The past week brought news that Walmart and JD.com, China’s largest e-commerce company by revenue, are expanding the strategic partnership they formed last year. One element of this is the launch of a new shopping event—the JD-Walmart 8/8 omnichannel shopping… Continue Reading

Reviewing WeChat, a Communication, Connection and Commerce Ecosystem with Almost a Billion Users

Shenzhen, China - December 30 2013: Emergence of Chinese Social Media and the rise of WeChat from Tencent in competing with Facebook.

We recently attended the Rise 2017 Conference in Hong Kong, which is one of the largest technology conferences in Asia. The event featured a talk by Stephen Wang from Tencent, which owns the WeChat mobile app. Wang gave an overview… Continue Reading

Loyalty Programs Are About More than Just Loyalty (Hint: It Is the Data!)

Taipei, Taiwan - March 7, 2012: starbucks coffee shop in Taipei station front metro mall. It's the most popular coffee shop in Taiwan.

Retail loyalty programs have a long history in the US. According to rewards program solutions company Smile.io, these programs started in the 18th century, when retailers would give customers copper tokens that could be redeemed for future purchases. Starting in… Continue Reading

Thoughts on Voice Technology, Artificial Intelligence and Drones in Retail

Drone silhouette flying above Paris city panorama in sunset

Voice technology, artificial intelligence (AI) and delivery drones have been at the forefront of our conversations with retailers in the past week. Chinese e-commerce giant JD.com this week announced that it is planning to build China’s largest drone logistics network.… Continue Reading

Fashion Tech Disruptor Breakfast Ends In Suspenseful Tie

  This week, Fung Global Retail & Technology hosted its latest installment in the Breakfast with the Disruptors series. The event, which featured fashion tech companies, was held at Global Brands Group’s new Innovation Lab in the Empire State Building,… Continue Reading